Privacy Policy
This page was last updated on 11/09/2023
This privacy statement applies to the website and services of Volty bv (hereinafter referred to as “we”, “us”).
We attach great importance to the privacy of our customers and visitors to our website. For this reason, we will only process your data in a way that is in accordance with the General Data Protection Regulation (AVG or GDPR).
Personal data we collect
We collect data to operate efficiently and provide you with the best experiences with our products and services. You provide us with some of this information (optionally) directly, for example when you fill in a contact form, create an account on our website, request a demo account, etc.
COLLECTED DATA:
Contact details: first name, name, address, email, telephone number
Professional data: Company name, VAT number, billing and delivery address
We also register information about the company in which our members and/or prospects work (eg: VAT number, sector of activity,…).
Be sure to read our cookie statement.
WHAT DO WE USE THIS DATA FOR?
The personal information you provide to us may be used to manage our relationship with you, or to customize or improve the website and services related to you. We also process your data to handle your purchases correctly.
We may also use your personal information for marketing purposes, to send you promotional materials or communications regarding services provided by us that we think may be of interest to you.
You can request that we stop sending communications, emails or other correspondence at any time. This can be done without motivation and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of every e-mail message.
An overview of our processing activities:
- Send out newsletter
- Manage account on the website
- Improving the service
- Offer customer service
- Handling complaints
HOW LONG DO WE KEEP YOUR DATA?
We do not store your personal data for longer than is strictly necessary to achieve the purposes set out in this privacy statement. If you would like further information about the exact term, you can always contact us
Transfer of data to third parties
Under no circumstances will your data be passed on to third parties
Security of your personal data
We are committed to protecting the security and confidentiality of your personal data. We use appropriate technical and organizational measures in such a way that the processing complies with the requirements of national and European legislation
Your rights
RIGHT OF ACCESS AND ACCESS
You have the right to access your personal data free of charge at any time, as well as the use that We make of your personal data
RIGHT OF IMPROVEMENT, REMOVAL AND LIMITATION
You always have the right to request us to correct, supplement or delete your personal data, you can also do this yourself via the personal settings of your account. You acknowledge that in the event of refusal of communication or request for deletion of personal data, certain services and products will not be available. You may also request that the processing of your personal data be restricted.
RIGHT OF OBJECTION
You also have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such case you do not need to give reasons
RIGHT OF FREE DATA TRANSMISSION
You have the right to obtain your personal data that are processed by us in a structured, common and machine-readable form and/or to transfer it to other responsible parties.
RIGHT TO WITHDRAW CONSENT
When the processing is based on your prior consent, you have the right to withdraw this consent.
RIGHT TO SUBMIT A COMPLAINT
You have the right to submit a complaint to the Belgian Privacy Commission: Commission for the Protection of Privacy, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be.
Amendments
This privacy statement is tailored to the use of and the possibilities on this website. We reserve the right to change or update this privacy statement at any time.
When we post changes to this statement, we will change the date of the "last update" of the statement. In case of important changes, we will announce this on our homepage. Notwithstanding, we recommend that you periodically read our privacy statement.
Questions and feedback
If you have any questions about this privacy statement, you can contact us using the details below:
Address: Grote Sypestraat 10, Sint-Martens-Bodegem
Phone: +32 479 91 37 31
Data Protection Officer via lex@volty.be
